Emma Lovett
Emma Lovett

LEADERSHIP · CLARITY · ALIGNMENT

Most teams are busy fixing the wrong problem.

I help leaders solve the right problems, business owners build better businesses, and leadership teams get aligned and engaged.

Start a conversation Read What Nobody’s Saying

20+

years leading teams, from the shop floor to the boardroom

130,000+

people reached through major transformation programs

Hundreds

of business leaders advised through executive coaching, business owner coaching and advisory boards

THE WORK

The real issue is usually the one nobody’s saying out loud.

Smart, busy people spend months on the surface problem while the real one sits underneath, unspoken. I ask the questions that bring it out, so you can solve the right thing first.

WHAT EVERYONE SAYS

“My team won’t step up.”

WHAT NOBODY’S SAYING

Every time they do, someone steps back in.

WHAT EVERYONE SAYS

“We need more sales.”

WHAT NOBODY’S SAYING

Nobody agrees on who we’re selling to.

WHAT EVERYONE SAYS

“We’ve got a communication problem.”

WHAT NOBODY’S SAYING

We’ve got a trust problem.

HOW I WORK

Pause. Then act.

Most teams rush to fix the problem everyone’s talking about. We slow down first, find the real one, and get everyone to agree on it. Then we build on it, together, and keep going until it holds.

Pause. Then act. The line runs along the surface problem, then dips down through Pause, Ask, Uncover, Say it and Everyone agrees to the real problem, shown as a gold dot. From there it rises through Align, Commit and Track to an aligned team moving forward. PAUSE Find the real problem THEN ACT Build on it THE SURFACE PROBLEM AN ALIGNED TEAM, MOVING FORWARD P Pause stop chasing the surface problem A Ask the questions nobody’s asking U Uncover what’s really going on S Say it name the real issue out loud E Everyone agrees on the real problem worth solving A Align on the way forward and the measures C Commit who owns what, by when T Track check progress, adjust, stick with it

PAUSE: FIND THE REAL PROBLEM

  • P Pause
    stop chasing the surface problem
  • A Ask
    the questions nobody’s asking
  • U Uncover
    what’s really going on
  • S Say it
    name the real issue out loud
  • E Everyone agrees
    on the real problem worth solving

THEN ACT: BUILD ON IT

  • A Align
    on the way forward and the measures
  • C Commit
    who owns what, by when
  • T Track
    check progress, adjust, stick with it

WORK WITH ME

Two ways in

FOR BUSINESS OWNERS

Your business still runs through you. Let’s build one that doesn’t.

  • One-to-one coaching for owners
  • Peer advisory boards with other owners
  • Leadership programs: StratPro and Hi-MAP
Talk about coaching

FOR LEADERSHIP TEAMS

Smart people, working hard, not pulling the same way.

The Leadership Alignment Program, for businesses, corporate teams and government:

  • Pause: confidential conversations to find the real problem
  • Align and commit: agree the way forward, and who owns what
  • Track: regular check-ins, so it sticks
Talk about the program

A QUESTION I ASK A LOT

“What would happen if you were away for a month?”

If the honest answer makes you nervous, that’s where we start.

Emma Lovett

ABOUT EMMA

I ask the questions nobody else is asking.

For most of my career, people have told me my superpower is asking questions. I’ve used it in leadership roles across the UK and Australia: as Sales Director at Fairfax Media, as a COO and General Manager, at PwC on government transformation programs worth billions of dollars, and today with business owners and leadership teams around Brisbane.

I’ve also stepped in as COO for a commercial prop-tech company, running its capital raising from the first round and setting up its ESOP, shareholder agreements and constitution. So I understand the pressure owners and founders are under, not just the theory.

Because I’ve sat in those chairs, I don’t stop at the insight. We work out what to do about it, and then we do it.

  • Prosci Certified Change Practitioner
  • Honours degree, Business and Finance
  • Founder, Why Lab
  • Franchise owner, The Alternative Board
Emma Lovett signature

WHAT CLIENTS SAY

“Emma has an uncanny knack for extracting information from you! She builds trust so quickly that you feel comfortable sharing things you’d normally keep to yourself. And because she’s genuinely invested in your success, she keeps pushing and challenging you until you get to the root of the issue. Since working with Emma, my business and my life have changed so much for the better.”
Nick, Business owner, Brisbane
“We engaged Emma to work with our leadership team. The team wasn’t working well together, they weren’t communicating and nobody was taking accountability. Whilst I was optimistic about the outcomes of the program, it definitely surpassed my expectations. Even after the first workshop, there was an immediate improvement in how they communicated. By the fourth or fifth, they were really functioning like a team, with a shared purpose and real accountability. I can take a decent holiday now and be confident the wheels won’t fall off.”
Matt, General Manager, Manufacturing

WHAT NOBODY’S SAYING

The real problems behind leadership and teams. Every fortnight.

One question, one real problem and one thing to try. A three-minute read.

One email a fortnight. Unsubscribe any time.

Ready to find the real problem?

Tell me what’s going on. A short conversation is usually enough to work out whether I can help.

Start a conversation